Gisselle Mendez
Head of Research at The University of Miami
1252 Memorial Drive
Coral Gables, FL 33146
Phone: (305)
284-4117
To Whom It May Concern:
On September 17, 2013 I bought
a 2,000$ commercial refrigerator
to store samples of our work. Unfortunately, your product has not performed well because the refrigerator rose to a
temperature of more than 48 degrees. I am disappointed because this past weekend we had a loss of over
600$ in product samples when the thermostat failed. The commercial refrigerator
does not work properly. To resolve the
problem, I would appreciate a prompt repair. Enclosed are copies of my proof
of purchase. I look forward to your reply and a resolution to my problem and
will wait until the end of this week, Friday, September 21, 2013 before
seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by
phone.
Sincerely,
Gisselle Mendez
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